You’ve decided to move to a technology-based solution that enables your staff and volunteers to reach the next level of excellence in nonprofit service delivery and management. Congratulations!
This critical and exciting step represents a change—a big transformation in the way your nonprofit will manage consumer/client record-keeping, service provision, volunteer tracking and matching, workflow enhancement among staff, and impact reporting to your board and all funding sources. You realize that your staff needs to be enthusiastic supporters of this change. Board members may need to approve your decision, or at the very least be unanimously encouraging. Likely everyone will end up using the software, so you want to help them get educated and prepared. Like the good nonprofit executive that you are, you want to do your homework and present a compelling story to your “audience”: you want to give them both the ROI facts and accurately describe the benefits—to the organization and your clients—of moving to technology-based information management. The challenge: it’s a big story with lots of moving parts. How do you clearly make your case, communicating the positive impact that will result for your organization, service provision, and funding?
CEO / President / Chair of the Board of Directors, Community TechKnowledge
Kathryn Engelhardt-Cronk is the CEO/Founder of Community TechKnowledge, Inc. and President of the CTK Foundation. She spent 25 years as both a service provider and an executive of several large nonprofit organizations offering programs to the mentally ill, those suffering grief and... Read More →
Brad Pierson, ACSW-LCSW, has delivered consultation on quality and performance management, culture change management, outcome measurement and organizational improvement to every Local Mental Health Authority and Child Protective Service office in the state of Texas. He has led staff... Read More →
Project Manager, Technology, Center for Court Innovation
As Project Manager at the Center for Court Innovation, I work with technology and research staff to support, enhance and train users of the Justice Center Application (JCA), an in-house application used at multiple demonstration projects to record client assessments and track compliance... Read More →
A graduate of Texas State University and St. Edwards University, Jennifer worked with Emmis Austin Radio and The Recording Academy Texas Chapter before becoming the Assistant Clinical Director of the SIMS Foundation.
Thursday March 5, 2015 10:30am - 12:00pm CST
MR 5BC
